Reception
What is the check-in schedule?
Check-in opens at 14h. For early check-in, guests should contact the hotel to check availability. Additional costs might be added. It’s possible to relax while enjoying our services : pools, bar, restaurant and welness centre.
What is the check-out schedule?
The check-out is made until 12h. For late check-out, guests should contact the hotel to consult availability. Additional costs might be added. In case it is part of a campaign, late check-out conditions are not ruled by this procedure.
Late check-in. Is it possible to do check-in until what time?
Yes, the reception is open 24h.
Is the reception open 24h?
Yes.
Which languages are spoken in the reception?
In the reception we speak portuguese, spanish, english and french.
What documents are required for check-in?
Valid identification document for all guests.
If I am allergic to an ingredient, when and where do I inform?
You must inform the hotel at the time of booking.